Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

  • You can order your prescriptions by phoning the Medicine Order Line (MOL) on 0115 855 0260 or by completing the online form that can be found at .  Please only order your medication when you are down to your last 7 days worth of tablets. If you submit a request before your medication is due to be ordered, then your request may be declined.

Alternatively you can bring the paper repeat prescription form to the surgery, Monday to Friday from 8:00am to 6.00pm

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the app or website where you order repeat prescriptions
  • At your GP practice
  • At any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • Phone our pharmacist after 10am on 0115 855 4250
  • Fill in our medication query form.

Medication reviews

If you are on a long term repeat prescription (this may also include contraception), it is a clinical requirement that you have an annual review. Without having this done by either our Clinical Pharmacist or GP, it means your medication could be stopped or worse may not be as effective! Help us to look after your health by ensuring you book for a review when you are asked.

To make it easy for you we recommend these reviews are undertaken in your birth month each year where possible

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

When will my prescription be ready?

Please allow at least 3 working days to collect your prescription after you have placed the request – the timetable below shows when your prescription will be ready:

Requested Before 12 noon onPrescription will be ready After 4pm on